Privacy Policy for JB Golf Carts LLC

Effective Date: 8/26/24

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1. Introduction

JB Golf Carts LLC ("we," "our," or "us") is committed to protecting your privacy and maintaining transparency in how we collect, use, and safeguard your information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase our products, use our services, or otherwise interact with us.

 

2. Information We Collect

We may collect the following categories of information:

 

Personal Identification Information:
Name, phone number, email address, mailing address, and payment information voluntarily provided by you.

 

Transaction Data:
Details regarding purchases, service orders, rentals, warranties, and related transaction history.

 

Technical Data:
IP address, browser type, device information, operating system, and usage data collected through cookies or similar tracking technologies.

 

Customer Service Data:
Information you provide when contacting us by phone, email, SMS, website forms, or in person.

 

3. How We Use Your Information

We use collected information to:

• Process transactions and fulfill orders

• Schedule and manage service appointments and deliveries

• Communicate regarding inquiries, warranties, rentals, and customer service matters

• Send marketing communications when consent has been provided

• Improve our website, services, and customer experience

• Comply with legal and regulatory obligations

 

Marketing communications are optional and you may opt out at any time.

 

4. SMS Communications & Consent

If you voluntarily provide your mobile phone number and opt in, you consent to receive SMS text messages from JB Golf Carts LLC related to:

• Sales and inventory inquiries

• Service appointment reminders and updates

• Delivery scheduling

• Rental coordination

• Warranty communications

• Account-related notifications

• Occasional promotional offers

 

Message frequency varies depending on your interaction with us. Message and data rates may apply according to your mobile carrier plan. You may opt out of SMS messages at any time by replying STOP to any message received. After opting out, you will no longer receive SMS messages unless you re-subscribe. For assistance, reply HELP or contact us at 352-804-9064. Consent to receive SMS communications is not a condition of purchase. JB Golf Carts LLC does not sell, rent, trade, or share SMS opt-in data or mobile numbers with third parties for marketing purposes. SMS information is used solely for business-related communication between JB Golf Carts LLC and its customers.

 

Customers must be the authorized user of the mobile number provided.

 

5. Sharing Your Information

We may share information only as necessary in the following circumstances:

 

Service Providers:
Trusted third-party vendors who assist with payment processing, website hosting, CRM systems, delivery coordination, and related services. These providers are contractually obligated to safeguard your information.

 

Business Transfers:
In connection with a merger, acquisition, restructuring, or asset sale.

 

Legal Requirements:
When required by law, subpoena, court order, or to protect our legal rights.

We do not sell personal information to third parties.

 

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, alteration, or disclosure. While we strive to use commercially acceptable means to protect personal information, no method of transmission over the internet or electronic storage is completely secure.

 

7. Your Rights and Choices

You may:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of personal information, subject to legal and contractual obligations

• Opt out of marketing communications at any time

• Opt out of SMS communications by replying STOP

 

To exercise these rights, contact us using the information below.

 

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and gather usage data to improve our website. You may manage cookie preferences through your browser settings; however, disabling cookies may limit certain website functionality.

 

9. Third-Party Links

Our website may contain links to third-party websites. JB Golf Carts LLC is not responsible for the privacy practices, content, or security of external sites. We encourage users to review third-party privacy policies before submitting personal information.

 

10. Accessibility (ADA Compliance)

JB Golf Carts LLC is committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to follow recognized accessibility standards consistent with the Web Content Accessibility Guidelines (WCAG).

If you experience difficulty accessing any content, functionality, or feature on our website, or require information in an alternative format, please contact us. We are committed to making reasonable efforts to accommodate accessibility needs in accordance with applicable laws.

 

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Continued use of our website or services after changes constitutes acceptance of the updated policy.

 

12. Contact Us

If you have questions regarding this Privacy Policy or our data practices, please contact us:

 

JB Golf Carts LLC
1919 NE Jacksonville Rd, STE 102 & 103
Ocala, FL 34470

Phone: 352-804-9064
Email: jbgolfcartsllc@gmail.com